Privacy Policy

Last updated: September 2026

This privacy notice for Novo Solutions Inc ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share your information when you visit our website at https://novo.solutions or engage with our marketing services.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please reach us through the contact form or at the postal address in section 10.

1. Information Collected

In short: We collect the personal information that you choose to send us, plus standard technical data generated by visiting a website.

Information you provide. When you submit our contact form, we collect the information you enter into it — your name, email address, optionally your company, and the content of your message. All of this is willingly disclosed by you. We do not operate user accounts, and there is nothing on this site to register for or log into.

Traffic data. Like any website, ours generates technical data when you visit: IP address, browser type and settings, operating system, language preference, date/time stamps, referring pages, and the pages you request (collectively "Visitor Data"). Our hosting provider records this in standard server logs. We may use Visitor Data in aggregate to understand the types of visitors who use the site, diagnose problems with our servers, and administer the site. It is not examined for personal information.

Cookies. This website does not set advertising, analytics, or tracking cookies, and we do not run an analytics product on it. Your browser may still store data necessary for the page to load. If we introduce cookies in the future, this notice will be updated before they are used, and consent will be obtained where the law requires it.

2. How Do We Process Your Information?

In short: We process your information to respond to you, to keep the site working and secure, and to comply with law.

We process your personal information for a limited set of reasons:

To respond to your enquiry. The contact form exists so you can reach us; we use what you send to reply and to continue the conversation.
To discuss and deliver services. If your enquiry leads to a working relationship, we use your contact details to carry it out.
To protect our Services. We process technical data as part of our efforts to keep the site safe and available, including spam prevention on the contact form.
To comply with legal obligations. Where we are required to retain or disclose information by law.

We do not sell your personal information, and we do not use it to serve you advertising.

3. With Whom We Share Your Personal Data

In short: Only with the service providers that make this website run, and only as far as they need it.

We may share your data with third-party providers ("third parties") who perform services for us or on our behalf and require access to such information to do that work. These are:

Our form provider (Formspree). Contact form submissions are transmitted and stored through Formspree so that they reach us.
Our hosting provider. The site is served from a third-party hosting platform, which processes request logs as described above.
Our font provider (Google Fonts). Typefaces are loaded from Google's font CDN, which receives your IP address as part of that request.

We also may need to share your personal information in the following situations:

Legal obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, a court order, or legal process.

Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

Encryption in transit: The site is served over HTTPS, and contact form submissions are encrypted between your browser and our form provider.
Access limitation: Enquiries are accessible only to the people at our company who need to act on them.
Spam protection: The contact form uses automated abuse protection to limit unsolicited and automated submissions.

However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in cache or if other parties have copied or stored it.

6. Do We Collect Information From Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to withdraw consent to processing
The right to data portability
The right to opt out of marketing communications

To exercise any of these rights, please contact us through the contact form or by writing to the address in section 10. We may need to verify your identity before acting on a request.

7a. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Legal basis for processing: We process your data based on (a) your consent and steps taken at your request (e.g., replying to an enquiry you sent us), (b) performance of a contract where we are working together, and (c) legitimate interests (e.g., security and abuse prevention).
Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.
Right to lodge a complaint: You have the right to lodge a complaint with your local data protection authority if you believe your data has been processed unlawfully.
Data transfers: We are based in the United States, and our providers process data there. Where data is transferred out of the EEA or the UK, we rely on Standard Contractual Clauses and other approved mechanisms to ensure adequate protection.

7b. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights:

Right to know: You have the right to know what personal information we collect, use, and disclose about you.
Right to delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to opt out of sale: We do not sell or share your personal information for cross-context behavioral advertising. If this practice changes, we will provide a clear opt-out mechanism.
Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Global Privacy Control (GPC): We honor the GPC signal. Because we run no tracking on this site, there is currently nothing for it to opt you out of.

8. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. Any changes will be reflected on this page, along with the updated "Last updated" date. It is your responsibility to periodically review these terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised terms by your continued use of the Services after the date such revised terms are posted.

9. Data Controller

The website is owned by Novo Solutions Inc, a company incorporated in the United States, with its registered address at 30 N Gould St Suite 4638, Sheridan, WY 82801, USA.

Novo Solutions Inc acts as the Data Controller, responsible for collecting, processing, and storing personal data in compliance with applicable data protection laws to ensure your privacy is protected.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of the rights described above, please use the contact form on our website, or write to us at:

Novo Solutions Inc
30 N Gould St Suite 4638
Sheridan, WY 82801
United States